Best Pest Control Business Software: Reviewed (2024)

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The best pest control software is HouseCall Pro, according to our research, thanks to its intuitive interface, large feature catalog, and robust support options.

If you’ve any experience dealing with infestations, you’ll know that pest control requires more trust and workflow efficiency than plenty of other businesses. After all, your customers are often handing their entire homes over to you, which means mistakes are going to cost you a lot more time and money. And with the pest control industry growing fast, getting it right now is more important than ever, to beat your competition.

Fortunately, there are a number of helpful pest control business software services that can make running your pest control business a breeze. And whether you’re just getting started with pest control software or need to switch to a new provider, we’ve done the research to help you find the right match for your business. Plus, you can always check out our quotes tool to get a customized price today.

In This Guide:

• What Is Pest Control Software?
• Top Pest Control Software Providers
• Do I Need Pest Control Specific Service Software?
• How We Research Pest Control Software
• The Verdict
• Frequently Asked Questions

What Is Pest Control Software?

Pest control software is an online resource used by pest control companies to make business operationsmore efficient through organization and automation. These platforms can specifically tackle tasks like booking appointments, scheduling and dispatching field technicians, and invoicing and quoting clients.

The goal of these digital platforms is to streamline the tedious processes of day-to-day business for pest control companies, allowing employees and employers alike to focus on more pressing issues than following up with clients and doing paperwork.

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Top Pest Control Business Software Providers Compared

Choosing the best pest control business software for small business is far from obvious at first. That’s why we’ve rounded up the best ones to save you a little time. Take a look at some of the pest control business software below and don’t forget to get a quote for your own company, as prices vary from software to software.

1. HouseCall Pro– Best pest control software overall
2. ServSuite by FieldRoutes – Best training features
3. GorillaDesk – Best value pest control software
4. FieldEdge – Good invoicing features
5. PestPac by WorkWave – Best dedicated pest control software
6. WorkWave – Good for growing businesses
7. Jobber – Good for ease of use

To cut to the chase and compare prices now, use our pest control software comparison form, or check out the top providers below.

Housecall Pro for Pest Control

As one of the most popular field service management software on the market, it stands to reason that Housecall Pro would be great at helping you run your pest control business. This all-in-one platform can help you with scheduling, dispatching, invoicing, customer service, payment processing, and even marketing. In our research, it scored top marks for its invoicing and schedule and dispatch features, netting a 5/5 in both categories of our research.

Housecall Pro does suffer from a lack of customization options in certain situations, but it’s worth it for ease of use. Plus, with a number of mobile options, you’ll be able to manage your pest control business on-the-go with ease. Simply put, HouseCall Pro is popular for good reason.

Housecall Pro pricing

You can choose from three different pricing plans with Housecall Pro: Basic, Essentials, and Max. The Basic plan costs $49 per month and the Essentials plan costs $129 per month. For information about the Max plan, you’ll have to reach out to their sales team for a custom quote.

Housecall Pro does not have a free plan, but it does offer a 14-day free trial, so you can test out the platform before making a financial commitment.

ServSuite by FieldRoutes is dedicated to making your pest control business easier to run. It has smart features such as route optimization, payment management, and marketing services. In our research, it boasted some of the most robust invoicing features, even better than Housecall Pro.

However, ServSuite might be a lot more expensive than Housecall Pro, and it scored lower when it came to its mobile app and online customer booking features, so it’s easy to see why it fell to the second spot behind the more popular option.

ServSuite pricing

Unlike Housecall Pro, ServSuite does not offer public pricing against its plans, and requires you to request a quote. Prior to its acquisition by ServiceTitan in 2021, it offered three different pricing plans — Starter, Plus, and Pro — at $126, $186, and $339 per month respectively. This indicates it may cost your business more than Housecall Pro, however for the latest pricing information you should request a quote. There is no free trial with ServSuite, but you can get a free demo from the provider.

While the price might be quite high, ServSuite is a classic “you get what you paid for,” offering some of the best invoicing and customer support options on this list.

With GorillaDesk, you know you’re getting a top quality pool service management software, even if the name and logo are a bit silly. Our research found that GorillaDesk scored a perfect 5/5 in scheduling, dispatching, invoicing, and customer support, making it one of the best options available.

There is a catch, though, that prevented GorillaDesk from being our top pick, and that’s its online customer booking features. With no real-time booking, Housecall Pro and ServSuite both have the advantage of GorillaDesk, which only scored a 3/5 in that category. Still, don’t let it dissuade you from considering GorillaDesk for your business, because it is a great option at a lower price.

GorillaDesk pricing

Speaking of price, GorillaDesk features only two pricing plans: Basic and Pro. The Basic plan starts at $49 per month and the Pro plan starts at $99 per month.

We say “starts at” because GorillaDesk pricing is based on the number of routes. Subsequently, the price goes up for each route you add. You can add up to ten for a listed price on their website, but after that you’ll have to contact the sales team for more information.

FieldEdge

This field service software definitely has an edge, offering some competitive features with a unique pricing model. FieldEdge scored highly in our research when it comes to scheduling, dispatching, and invoicing, hitting the perfect 5/5 in all categories.

FieldEdge isn’t perfect, though. In fact, the mobile app is a big hit against it, with reviewers noting that it regularly has connectivity problems, despite being equipped to work offline. The App Store and Play Store ratings reflect this, so be sure you don’t need a mobile app too badly if you go with FieldEdge.

FieldEdge pricing

FieldEdge pricing is not publicly available, so you will have to actually contact the sales team for the provider to find out exactly how much it will cost you to get set up.

FieldEdge does mention on its website that the field service management software utilizes flat-rate pricing model, so you won’t have to worry about cost too much. Still, what that price is remains a mystery until you reach out.

When it comes pest control, you might be inclined to check out an industry specific option like PestPac by WorkWave. After all, it has excellent invoicing features, scoring a 5/5 in our research, and the schedule and dispatch features are solid as well, competing with the likes of ServSuite in that category.

However, PestPac by WorkWave hits some pretty low scores when it comes to online customer booking, lacking the ability to book on a website, on Google, or in real time, which netted it a 2/5 in our research. Additionally, the customer support and mobile app leave a lot to be desired, but as a pest control specific service software, you could do a lot work.

PestPac by WorkWave pricing

Like many other options on this list, PestPac by WorkWave does not offer publicly available pricing, so you’ll have to request a quote for your business to move forward. PestPac also doesn’t offer a free trial, but you can get a free demo to learn more about the service without having to pay for it.

WorkWave

If you’re a bit confused, WorkWave is the all-in-one, broad industry field service management, while PestPac from WorkWave is the pest control specific option. Simply put, WorkWave can be used for any field service business, whereas PestPac is specifically designed for pest control companies.

While PestPac is the pest control specific option from WorkWave, the standalone WorkWave software will also provide a viable option for your business. The online customer booking features still aren’t great, but it adds a bit more functionality when it comes to scheduling and dispatch and customer support, scoring a 4/5 in both categories of our research.

WorkWave pricing

Like PestPac, WorkWave does not provide concrete pricing numbers publicly, so the only way to find out how much it costs is to reach out via the website. There’s also no free trial, but a free demo is available, so you can see the software in action before you actually buy it.

Last but certainly not least, Jobber is another popular option that can help your pest control business get a bit more organized. It scored perfectly on scheduling and dispatching features, and it offers a comprehensive mobile app, scoring a 4/5 in that category of our research.

Unfortunately, Jobber falls pretty short on customer support and online customer booking, receiving a 3/5 in both options, which impacted its overall score. Still, the easy-to-use interface makes these missing features not seem too terrible, which is why we’d still recommend checking it out for your business.

Learn more in our Jobber review guide

Jobber pricing

Jobber offers four different pricing plans: Lite, Core, Connect, and Grow. The Lite plan costs $19 per month, Core plan costs $49 per month, the Connect plan costs $129 per month, and the Grow plan costs $249 per month. Jobber also offers a 14-day free trial, so you can get used to the software on your own time.

Jobber pricing ranges substantially compared to other providers, which makes it perfect if you’re interested in growing and scaling with the platform. It offers one of the cheapest starter plans and one of the most expensive enterprise level plans, so you can really find one that fits your needs.

Do I Need Dedicated Pest Control Software?

It’s fair to think that having a pest control specific software would provide a better service for your business. After all, they must have some kind of expertise that other, broader providers don’t have, right?

Well, as far as our research is concerned, no such advantage exists, as all-in-one field service management software providers typically offer more features, better customer support, and overall improved functionality compared to industry-specific options.

There are occasionally helpful tools that make them a better option, like chemical tracking for pest control providers, but overall, the feature catalogs and expertise of support teams makes it a better value to go broad rather than specific.

For more information, check out our field service software pricing guide

How We Research Pest Control Service Software

The importance of research when it comes to rating and ranking business software, from HVAC and pool service to cleaning and plumbing businesses, cannot be overstated. We don’t just pick which options have the best logo; we perform hours of in-depth research to ensure that you’re getting valuable information about the tools you’re interested in for your business. Here are the metrics we used to compare pest control software:

• Online customer booking – The ability for customers to book your company online
• Schedule and dispatch – Basic scheduling and dispatching features that most providers offer
• Invoicing – Features that allow users to bill, estimate, quote, and receive payment through the software
• Mobile app – The quality and connectivity of the mobile app available for a platform
• Customer support – How responsive and helpful a customer support team is when you need it
• Industry-specific – Whether or not the software is specific to a particular industry like pest control

For more information about the Tech.co methodology for rating and ranking business software, check out our research guide to get insights on how we do what we do.

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